FAQ

HOW DO I PLACE AN ORDER?

Using your mobile phone, tablet or PC, navigate to the item you would to purchase and add to cart.

Click on the cart and follow the instructions to complete your order.


HOW LONG DOES DELIVERY TAKE?

You can expect delivery within 3-5 working days for door to door delivery, and 5-7 working days with Paxi and Pudo.


CAN I ARRANGE COLLECTION?

Unfortunately, we do not allow collects from our distribution center at the moment.


CAN I RETURN MY PURCHASE?

If you're not satisfied with your purchase, you can arrange a return within 14 days of placing your order. You can return defective items within 6 months of your purchase date. Our dedicated team is here to assist you with the collection process, ensuring that you receive a hassle-free experience.

For more detailed information on our returns and refund policy, please visit our Returns and Refunds Page.